What we collect, how we use it, and your choices.
Effective Date: June 11, 2026
GoBaan™ is operated by Brainjar Media, LLC.
This Privacy Policy explains what information we collect, how we use it, and what choices you have when using GoBaan.
We want this to be clear: GoBaan is built for a community that values trust, documentation, and respect. We collect information to operate the platform, improve the experience, and help users explore, document, and share haunted-location research responsibly.
We may collect information you provide directly to GoBaan, including:
Some features are currently in beta or may become available soon. If you use those features, we may collect the information needed to operate them.
If you apply for investigator beta access, we may collect information such as:
We use this information to manage beta access, invite testers in waves, understand location coverage, and improve GoBaan's investigation tools.
Submitting a beta form does not guarantee immediate access.
GoBaan may allow users to submit content such as comments, reviews, investigation logs, evidence files, ratings, team information, and location details.
Some of this content may be public, depending on the feature and your settings.
Please do not submit private information, sensitive personal information, or content you do not want others to see.
If you upload photos, videos, or audio, those files may include metadata depending on how they were created. We may store uploaded files so they can be displayed, processed, moderated, or connected to investigation records.
When you use GoBaan, we may collect certain technical information automatically, such as:
We use this information to keep GoBaan working, understand how people use the platform, improve features, prevent spam or abuse, and troubleshoot issues.
We may use information to:
If you create an account, apply for beta access, or contact us, we may email you about GoBaan.
These emails may include account information, beta updates, feature announcements, safety notices, moderation issues, support replies, or community updates.
You can unsubscribe from marketing-style emails when an unsubscribe option is provided. Some account or service-related emails may still be necessary.
GoBaan may use cookies, analytics tools, and similar technologies to understand how people use the site and improve the platform.
These tools may help us understand which pages are visited, how users move through GoBaan, what features are used, and where errors occur.
You may be able to control cookies through your browser settings, though some features may not work properly if cookies are disabled.
GoBaan may use third-party services to operate the platform. These may include services for:
These services may process information as needed to provide their services to GoBaan.
We are not responsible for the privacy practices of websites or services we do not control.
GoBaan may use spam-prevention tools such as Cloudflare Turnstile, Google reCAPTCHA, honeypot fields, rate limiting, or similar tools.
These tools help protect forms, accounts, comments, reviews, and beta applications from abuse.
We do not sell your personal information.
We may share information in limited situations, such as:
Public content you submit may be visible to other users or visitors, depending on the feature.
You may be able to update your account information through your account settings.
You may contact us to request help with your account, privacy questions, or content concerns.
Depending on your location, you may have additional rights regarding access, deletion, correction, or restriction of personal information.
To make a privacy request, contact us at: support@gobaan.io
GoBaan is intended for users who are 13 years of age or older.
If you are under 18, you should use GoBaan with permission from a parent or guardian.
We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to GoBaan, please contact us so we can review and take appropriate action.
We take reasonable steps to protect information submitted to GoBaan.
However, no website, app, database, or online service can guarantee perfect security. Please use care when choosing what to post, upload, or share.
We keep information for as long as needed to operate GoBaan, provide services, manage accounts, preserve platform records, resolve disputes, improve features, comply with legal obligations, or enforce our policies.
Some user-submitted content may remain visible or stored if it is connected to public records, investigation logs, moderation history, or platform integrity, unless removed by GoBaan or required by law.
We may update this Privacy Policy as GoBaan grows.
If we make changes, we will update the effective date on this page. Continued use of GoBaan after changes means you accept the updated Privacy Policy.
Questions about this Privacy Policy can be sent to: support@gobaan.io